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This Privacy
& Policy document
outlines the responsibilities of all Directors
at Singi Marketing in relation
to data privacy, client confidentiality, legal compliance, and
internal conduct.
1. Data Collection and Use
Directors must ensure
that all customer data collected is relevant, lawful, and limited to the purpose
of service delivery. Data must only be used for approved business operations such as
telecalling, lead generation, or voice broadcasting.
2. Consent and Compliance
All Directors
must ensure that consent is obtained before initiating any contact
with individuals. No communication should be made to numbers listed under DND (Do Not Disturb). All activities must comply with TRAI guidelines and the Digital
Personal Data Protection Act (DPDP) 2023.
3. Confidentiality
Any personal
or business data accessed by the Director
must be kept strictly
confidential. Directors are not allowed to share, sell, or misuse customer or
client information under any circumstances.
4. Data Security
Directors must take
necessary steps to protect customer data from unauthorized access,
misuse, or leakage.
All systems and processes must follow secure data handling
protocols approved by the company.
5. Call Recordings
All voice calls (manual
or automated) may be recorded
for quality monitoring and client assurance. Directors
must ensure that recordings are securely stored and only accessible to
authorized personnel.
6. Use of Third-Party Services
If any external
platforms or vendors are used, Directors must ensure that such entities are also compliant
with data protection laws. Any service
provider used must be approved
by the management.
7. Accountability
Directors are personally responsible for the conduct
of their respective teams. They must lead by example in following all privacy,
ethical, and compliance standards laid down by the company.
8. Breach Notification
In case of any data breach or non-compliance, the concerned Director must immediately report it to the top management. A clear action plan must be implemented to resolve the issue and inform affected parties, if necessary.
9. Policy Updates
This Privacy
& Policy may be updated
by the company. Directors are required
to stay informed and ensure immediate implementation of any new changes across
their teams and processes.
10. Non-Compliance
Any violation of this
policy by a Director may lead to internal disciplinary actions, removal
from duties, or legal consequences based on the severity of the breach.
This Privacy
Policy outlines how our Company
collects, uses, stores,
and protects your information
when you use our services. We are committed to ensuring the confidentiality,
security, and transparency of your data.
● Business-related data (such as service interests)
● Call recordings for service quality and training
● Any other information you voluntarily provide
2. How We Use Your Information
● To contact you for the services you opt-in for
● To improve our telecalling and voice broadcast campaigns
● To generate accurate reports for clients
● To provide customer support and follow-ups
3. Consent-Based Communication
● We strictly communicate only with users who give prior consent
● No communication is made to numbers under the DND registry unless permitted
4. Data Security
●
All data is stored securely and only accessible to authorized personnel
●
We do not sell, trade, or rent your
information to third parties
● Our systems are regularly reviewed to prevent unauthorized access
5. Call Recording Policy
●
All telecalling and voice broadcast calls may be recorded
● Recordings are used solely for internal monitoring, analysis, and quality improvement
6. Data Retention
● User data is retained only as long as required for service fulfillment
● After the purpose is fulfilled, data is securely deleted or archived
7. Compliance
● We follow the Digital Personal Data Protection Act, 2023 (DPDP Act)
● We are compliant with Telecom Regulatory Authority of India (TRAI) regulations
8. Third-Party Access
● We may share data with service partners only for delivering our services
● Such partners are bound by confidentiality and legal compliance
9. User Rights
● You may request to view, update, or delete your data at any time
● To make such a request, please contact us at the details provided below
10. Changes to This Policy
● This policy may be updated from time to time
● Changes will be posted on our official website and will take effect immediately
Contact Us
If you have questions about this
policy or your data, please contact:
Singi Marketing Pvt Ltd
Email: singimarketingpvtltd@gmail.com
Phone:
+91 73719 99909
Reg.Office: Shop No.S116,
First Floor, Gate No.2,
Marketing Yard, Bedi, Rajkot – 360003
Corporate Office :
This
Privacy & Policy document explains how our office collects, uses, protects,
and shares your personal
information. We are committed to maintaining your privacy and safeguarding your data in a
professional and responsible manner.
We may collect the following types of personal information:
●
Name, contact number,
and email address
● Address and identification details (if required for work)
● Employment and professional information
● CCTV recordings for safety and security
● Communication records such as emails, messages, or voice calls
● Any documents or data you submit to us
We use your information for purposes such as:
●
Verifying your identity
or employment status
●
Managing office operations and staff administration
●
Communicating with clients, employees, or vendors
●
Maintaining safety, security, and compliance
●
Responding to legal
or official obligations
We take all reasonable measures to keep your personal
information safe. This includes secure digital systems,
controlled access, and regular checks. Only authorized team members have access
to sensitive data.
We do not sell or rent your personal information. Information may be shared
only:
●
With government authorities if legally required
●
With service providers
who support office operations (under confidentiality
agreements)
●
Internally, with team members who need it for work
purposes
We keep your information only for as long as necessary. Once it is no longer required,
we securely delete or archive it based on legal and office policies.
You have the right
to:
●
Access the information we hold about you
●
Request corrections if any information is inaccurate
●
Ask for deletion, unless legally required to retain it
●
Raise concerns about misuse or security breaches
By sharing
your personal details
with our office,
you agree to the terms
of this Privacy & Policy. We ensure your
information is handled with full care and in compliance with relevant laws.
We may revise this policy from time to time. The latest version
will always be available
at our office or on request.
For any questions or requests regarding
this policy, please contact the office
management or our designated privacy officer.
This policy explains how the HR department collects,
uses, stores, shares,
and protects employee information. It applies to all staff, job applicants, interns, and contractors.
We collect personal information that includes
but is not limited to:
●
Name, address, and contact details
●
Date of birth, gender, and identification proof
●
Educational background and work history
●
Bank details for salary processing
●
Health information (only where legally required)
●
Emergency contact details
●
Performance records and disciplinary history
Your information is used for the following HR-related purposes:
●
Recruitment and onboarding
●
Payroll and benefits management
●
Compliance with legal and regulatory requirements
●
Performance evaluation and training
●
Leave and attendance tracking
●
Internal communication and support
We do not
sell or rent employee data. Information may be shared only with:
●
Government authorities, if legally required
●
Third-party service providers (e.g., payroll vendors), under strict confidentiality
●
Internal departments, only if necessary for work-related purposes
We take appropriate
steps to protect employee data from unauthorized access, misuse, or loss. This includes secure storage systems,
limited access controls,
and regular audits.
Employees have the
right to:
●
Access and review their personal data
●
Request correction of inaccurate information
●
Withdraw consent where applicable
●
File a complaint if data privacy is violated
Employee information is retained only for as long as necessary, as per legal
and company requirements. Once the retention
period ends, data is safely deleted or destroyed.
We may update this policy from time to time. All employees will be notified
of any significant changes.
For any questions or requests regarding
this policy, please contact the office
management or our designated privacy officer.
We collect
the following types
of information:
●
Personal details such as name, phone number,
email address
●
Office or business information such as
company name, address, designation
●
Communication records (calls, messages, emails)
●
Usage data when using our services, including feedback and preferences
We use your information to:
●
Provide and improve our services
●
Manage appointments, calls, and communications
●
Send updates and important information related to our services
●
Maintain internal records and reporting
●
Respond to your queries and support requests
We do not sell, rent,
or trade your personal data. We may share your information only
with:
●
Internal team members who need access to provide service
●
Government or legal authorities, if required by law
We take all
necessary steps to protect your data.
●
Your information is stored securely
●
Access is limited to authorized personnel only
●
We use standard protection measures to avoid
unauthorized access or misuse
We keep your
data only for as long as necessary:
●
To provide our services
●
To meet legal or business
obligations
You have the right
to:
●
Access the personal data we have about you
●
Request correction or deletion of your data
●
Withdraw your consent at any time
If our software or service uses cookies or similar tracking
tools, it is only to improve
your user experience. You can manage or block cookies through your browser settings.
Our service
may include links to third-party websites. We are not responsible for the privacy
practices of those websites.
We may update this Privacy Policy
from time to time. All updates will be posted
here with the latest date of revision.
If you have any
questions about this policy or your data, you can contact us at:
Singi Marketing Pvt Ltd
Email: singimarketingpvtltd@gmail.com
Phone:
+91 73719 99909
Reg.Office: Shop No.S116,
First Floor, Gate No.2,
Marketing Yard, Bedi, Rajkot – 360003
Corporate Office :
All staff
must keep business-related information private. This includes customer data, pricing details, marketing
strategies, and internal processes. Sharing company information with outsiders
without written permission is strictly prohibited.
Personal data of employees such as address,
phone number, Aadhar
number, bank details, and salary information will be stored securely.
The company will not share this information with any third party without
employee consent, unless required by law.
Any customer contact
numbers, call recordings, lead information, or campaign data must not be shared
outside the company. Staff must handle all data responsibly and follow guidelines as per DPDP Act 2023 and TRAI compliance.
Only authorized employees may access
sensitive company or client data. Unauthorized access or misuse may
result in strict action, including termination.
Staff must
not use company phones, systems, or software for personal use. All official devices
must be password-protected. No personal files
should be stored on office systems.
For
quality and legal reasons, the company may monitor official emails, calls, and chats.
Staff should use professional language
in all official communication.
7.
Third-Party Tools and Apps
Do not install unauthorized software or apps on office devices. Use only
approved tools for business operations.
8.
Remote Work & Data Safety
If working
remotely, staff must ensure their internet connection is secure. Do not use public Wi-Fi. Avoid working on
sensitive data in public places.
9.
Leaving the Company
When an employee
leaves the company, they must return all devices and delete all company-related data from personal
devices. Former staff
must not use or share any
confidential information post-employment.
10.
Violation of Policy
Breach of this policy
may lead to disciplinary action, including legal consequences. Every employee is expected to follow these rules with honesty
and care.
This policy outlines how we protect
the privacy, safety,
and personal data of all individuals within our office
premises.
Only authorized
personnel, staff, and registered visitors are allowed access to our office areas. Entry is monitored through
ID cards, biometric
systems, and visitor
logs.
Our office is equipped
with CCTV cameras
for safety and monitoring purposes.
All recordings are stored securely and used strictly for security and
investigation purposes only.
We may collect basic
personal information such as name,
contact number, ID proof,
and time of entry for all visitors. This is done for safety and compliance
purposes.
All collected
information is used strictly to:
●
Maintain visitor records
●
Ensure employee and asset safety
●
Support internal investigations if needed
All security
and visitor data is stored in secure servers with limited access.
We follow strong data
protection measures and regularly audit access controls.
We do not share, sell, or disclose personal
information to any third parties
unless legally required.
8. Third-Party
Security Staff
If third-party security
services are involved,
we ensure that they are contractually
bound to follow this privacy policy and maintain confidentiality.
9. Incident
Response
In
case of any breach, theft,
or unauthorized access,
our security team will take immediate action and report to the
concerned authorities as needed.
10. Policy Review
This
policy is reviewed
and updated regularly
to meet the latest legal, technological,
and operational standards.
11. Contact
For
any questions regarding
office security or privacy concerns,
you may contact the
administration department.
Tele
Caller Staff
Privacy & Policy For Telecaller Staff
Every telecaller must
treat all customer information (name, contact details, business info, etc.) as strictly confidential. You must never share or disclose
this data to anyone outside the organization.
All telecalls made or
received are recorded for quality control, training, and
legal compliance. Do not disable,
tamper with, or delete call records under any
circumstances.
Customer information
collected during calls must only be used for
campaign-related purposes
approved by the management. Personal
data must not be used for any
private or unauthorized reason.
It is your responsibility to ensure that numbers listed
under the National
Do Not Disturb (DND) registry
are not contacted unless permitted by company protocols. Always follow TRAI and
DPDP 2023 guidelines.
You are not allowed
to save, transfer,
or store customer
data or contact details on
your personal phone, computer, or cloud storage.
Under no situation should client data be shared with external
agents, vendors, or personal
contacts. Doing so will lead to strict disciplinary action, including possible
legal consequences
7.
Access Control
Only authorized staff may access
campaign databases and CRM platforms. Do not share login credentials or system access with anyone
else.
8.
Data Accuracy & Integrity
Telecallers are responsible for entering accurate
information into the system.
False, manipulated, or exaggerated data must be strictly avoided.
9.
Client Privacy Respect
Always speak respectfully with clients and avoid asking for personal
details not relevant to the
campaign or script. Do not pressure clients into sharing information.
10.
Exit Policy & Data Return
Upon termination or resignation, telecalling staff must return
all company issued materials
and must not retain any client data in any form.
11.
Violation Consequences
Breach of this privacy
policy may result in immediate
suspension, termination, or
legal action depending on the severity of the case.
We value the privacy
of all users, clients, and customers interacting through the Tele Caller Manager platform. This Privacy
& Policy document outlines how we collect, use, store, and protect personal
and business information.
•
We only collect data necessary
for managing telecalling campaigns, such as names,
phone numbers, call recordings, feedback, and related campaign data.
•
All collected information is used strictly
for business and communication purposes
as agreed upon by the client or user.
•
We do not sell, rent,
or share personal
or business data with any third party
without written consent.
•
All telecalling data is stored in secure,
encrypted systems with limited and authorized
access only.
•
Call recordings are used for internal quality
control, training, and client reporting only.
•
We comply with all applicable Indian regulations including
TRAI guidelines and the
Digital Personal Data Protection (DPDP) Act 2023.
•
We do not make calls
to DND (Do Not Disturb)
numbers unless prior
permission or consent is
obtained.
•
Customers may request
to review, update,
or delete their personal data by writing
to our official support channel.
•
Our systems are regularly monitored
to ensure data protection and prevent
unauthorized access or misuse.
•
All team members
and telecallers are trained to follow strict confidentiality and data
handling protocols.
•
We may update this privacy
policy as required
by law or business needs,
and any changes will be
shared on our platform.
For any questions regarding
office security or privacy concerns,
you may contact the
administration department.
●
We value your
privacy and ensure that all personal and professional information collected during the recruitment and employment process
is handled with the highest level of confidentiality.
●
Personal details
such as name, phone number,
address, email ID, and
educational qualifications are collected only for hiring
and internal verification purposes.
●
We do not share any applicant
or employee data with third parties, vendors,
or clients without prior written consent, unless required by law or for
legal compliance.
●
Call recordings, resumes, interview notes,
and performance data are stored securely and accessed only by
authorized HR personnel.
●
Telecallers may be monitored for quality, compliance, and training purposes. These records remain internal
and are not used for any personal evaluation outside company policy.
●
All data shared by candidates or employees is protected under applicable data protection regulations, including but
not limited to the Digital Personal Data
Protection Act (DPDP) 2023.
●
Telecaller HR staff are expected to respect the confidentiality of both candidate and organizational information
at all times.
●
In case of any data breach,
misuse, or unauthorized disclosure, strict
disciplinary action will be taken as per internal compliance policy.
●
Employees and applicants have the right to request
access, correction, or deletion of their data by submitting a
formal written request to the HR department.
●
This policy is reviewed
periodically and updated
to align with changes in laws
or internal procedures. Employees will be informed accordingly.
This Privacy & Policy statement explains
how we collect, use, and protect your personal and business information. We
are committed to maintaining the confidentiality and security of all data
provided by our business clients.
●
Basic contact
details (name, phone number, email
address)
●
Business
information (company name, services, address)
●
Communication
records (calls, messages, emails)
●
Service usage
data (campaign performance, lead details)
●
Financial
transactions (invoices, payments, GST details)
●
To deliver
our telecalling and voice broadcast services
●
To create
and manage your campaigns
●
To communicate updates, reports, or changes
●
To process
payments and invoices
●
To improve
service quality based
on feedback and
analytics
●
All your data
is stored securely and accessed only by authorized staff.
●
We do not sell, rent, or share your information with third parties
without consent.
●
All call recordings and campaign data are kept confidential and used only for
performance review or client reporting.
●
We strictly
follow the Telecom
Regulatory Authority of India (TRAI)
guidelines.
●
We comply with the Digital Personal
Data Protection (DPDP) Act, 2023.
●
We do not call or message any number
listed on the Do Not Disturb (DND) list.
●
Your data is stored
on secure servers.
●
We retain information only as long as required
for service delivery
or legal obligations.
●
Upon written
request, your data can be deleted from our records
(unless required for legal or audit reasons).
●
You can request to view, update,
or delete your information at any time.
●
You have the right
to stop services
and request removal
of all associated data.
●
You may request a copy of your data collected during
your service period.
●
All
payment-related information is handled with strict confidentiality.
●
No banking or
card details are stored without written consent.
●
Invoices
include transparent breakdowns of all charges and taxes.
●
This Privacy
& Policy may be updated from time to time.
●
Any major
changes will be communicated to you in advance.
●
Your continued
use of services confirms your agreement to updated terms.
9. Contact for
Concerns
If you have questions
or concerns regarding
this policy, please contact our team at the
official number or email provided.
Marketing Agency For Business
We value your trust
and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and
safeguard your personal information when you interact with our marketing
agency.
●
Basic contact
details (name, phone number, email
address)
●
Business-related
information (company name, website, service interest)
●
Communication
history with our team
●
Campaign data,
responses, and feedback
●
Technical data (IP address,
browser type, device
information)
●
To provide
marketing services requested
by you
●
To improve
our communication and customer experience
●
To send service updates,
offers, or marketing communications
●
To analyze
campaign performance and user engagement
●
To comply with legal obligations and regulations
●
All
information is stored securely with limited access
●
We use updated technology to protect
your data from unauthorized access
●
Call
recordings and campaign data are stored in encrypted formats
4. Data is retained only as long as necessary for business
or legal purposes
5. Third-Party Sharing
●
We do not
sell or rent your personal information
●
We may share data with trusted
service partners under
strict confidentiality agreements
●
Information is shared only for the purpose of delivering agreed marketing
services
●
By using
our services, you consent to the collection and use of your data as
described
●
You can withdraw consent
at any time by contacting us in writing
●
Right to
access your personal data
●
Right to
correct inaccurate or incomplete information
●
Right to
request data deletion, subject to legal limitations
●
Right to
restrict or object to processing of your data
●
We comply
with applicable laws,
including the Digital
Personal Data Protection (DPDP) Act 2023 and TRAI
guidelines
●
We do not
contact numbers registered
under DND (Do Not Disturb)
●
We may use cookies
and analytics tools to understand website usage and improve performance
●
You can disable cookies
through your browser
settings
9. Policy Updates
●
We may update this policy
from time to time
●
Updated versions will be posted on
our website with the date of revision
10. Contact Us
If you have any questions about
this Privacy Policy or your data, please contact us at:
Singi Marketing Pvt Ltd
Email: singimarketingpvtltd@gmail.com
Phone:
+91 73719 99909
Reg.Office: Shop No.S116,
First Floor, Gate No.2,
Marketing Yard, Bedi, Rajkot – 360003
Corporate Office :
●
This Privacy
Policy explains how we collect,
use, share, and protect the personal data of our clients,
prospects, and users.
●
By using our services, you agree to the terms
outlined in this policy.
●
Name, email address, phone number, company
name, and job title.
●
Marketing data
including preferences, inquiries, and campaign feedback.
●
Business-related
information provided through forms, calls, or emails.
●
Data collected
through cookies, analytics tools, or third-party integrations.
●
To manage
business relationships and provide marketing services.
●
To improve
campaign performance and tailor communication.
●
To send updates, service
notifications, or marketing insights.
●
For internal
analysis, audits, and compliance purposes.
●
We do not
sell or rent personal data to
third parties.
●
Information may be shared with trusted
vendors or service
providers who assist in fulfilling our services, under
confidentiality agreements.
●
Data may be
disclosed when required by law or regulatory authorities.
●
We apply
industry-standard measures to protect your data from loss, misuse, or unauthorized access.
●
Access to data is limited to authorized team
members only.
●
Our platform
may use cookies to enhance user experience and track usage.
●
Users can
choose to disable cookies through their browser settings.
●
All campaign-related data, business strategies, and communication remain confidential.
●
No information
is disclosed to any external party without written consent.
●
We retain personal and project data only for as long as necessary
to fulfill the intended purpose.
●
You may request data deletion by contacting us directly.
●
You have the right to access,
correct, or delete
your personal information.
●
You can opt out of marketing communication at any time.
●
This policy may be updated periodically. Clients will be notified of significant
changes.
●
Continued use of our services implies acceptance of
the updated policy.
Contact Us
●
For any questions or concerns regarding
this policy, please
contact us at:
Singi Marketing Pvt Ltd
Email: singimarketingpvtltd@gmail.com
Phone:
+91 73719 99909
Reg.Office: Shop No.S116,
First Floor, Gate No.2,
Marketing Yard, Bedi, Rajkot – 360003
Corporate Office :
Privacy & Policy for Company Field Employees (Marketing)
●
This policy ensures that all field marketing employees
understand how to handle client, lead, and company data
responsibly.
●
It protects
company reputation, builds
client trust, and ensures legal compliance.
●
Applies to all marketing field staff, including full-time, part-time, and contract-based employees.
●
Covers all data collected during marketing, promotions, surveys, and sales visits.
●
Collect only required information such as name, contact number,
location, and service
interest.
●
Inform the
client about the purpose of data collection.
●
Do not collect
personal data not related to marketing goals.
●
Use collected
data strictly for business purposes
such as lead follow-ups,
customer engagement, or campaign analysis.
●
Do not share
data with unauthorized persons, agencies, or competitors.
●
All data should be reported back to the company systems
or designated manager.
●
Use only
company-approved devices or apps for collecting and storing client
data.
●
Personal devices
must not be used unless written permission is granted by the
company.
●
Never record or share voice notes, images, or documents from clients without consent.
●
Do not mislead
or pressure clients for data or sales conversion.
●
All client and
internal business data must be treated as confidential.
●
Do not discuss
client information in public or social spaces.
●
Upload collected
data to the company CRM or designated reporting channel at the end of each day.
●
Avoid storing
data permanently on personal
devices.
●
In case of lost data, device theft, or unauthorized access,
report immediately to the reporting manager or data officer.
●
Delay or
hiding such incidents will result in disciplinary action.
●
Upon exit from the company, all field staff
must return or delete client
and company data.
●
Any breach of
data handling after exit will lead to legal action.
11. Legal Compliance
●
All employees must comply with applicable Indian laws such as the Digital Personal Data Protection Act 2023
(DPDP) and TRAI guidelines.
●
Violations can lead to penalties, employment termination, or legal consequences.
12. Disciplinary Action
●
Failure to follow this policy will lead to verbal warning,
written notice, suspension, or
termination based on severity.
●
Legal steps may be taken in case
of serious data misuse.
13. Acknowledgement
●
Every field employee must sign an agreement confirming they have read and
understood this policy before beginning work.
This policy
outlines how personal, professional, and customer-related data will be
handled, stored, and protected by field employees working under the Marketing
Manager.
This policy applies to all marketing
field employees representing the company in any
capacity during their official duties.
○
Employees must collect
only the necessary data required for marketing
and lead generation purposes.
○
Data collected must be accurate, relevant, and not excessive.
○
Any information obtained
from clients, leads, or the public must be
recorded truthfully.
○
All data collected
during field activities shall be used strictly for official
company purposes.
○
No employee is allowed to use, share,
or sell any customer or lead data for personal use or external parties.
○
Field employees are required to maintain the confidentiality of company
strategies, customer databases, and internal processes.
○
No sensitive information may be shared
without written permission from the company.
○
All information collected must be securely stored using company-approved tools (CRM, spreadsheets, apps, etc.).
○
Physical files, if any, should
be kept in a secure
and non-public place.
○
Any loss or breach of data must be reported
immediately to the Marketing Manager.
○
Company-provided devices must be used for official
communication and data entry
only.
○
Personal phones or apps must not be used for collecting or storing
customer data unless approved by the management.
○
Employees must not share any data or information with third-party
agencies without company authorization.
○
Any collaboration or joint activity must be recorded and approved.
○
Field employees must ensure that clients or prospects are aware that their information is being collected
for marketing purposes.
○
Consent must be obtained verbally
or in writing before collecting personal data.
○
Employees must comply
with local data protection laws,
including TRAI and DPDP 2023.
○
Violation of any legal or company data policy will result in strict
disciplinary action.
○
Upon termination or resignation, employees must return all company
data, devices, and materials.
○
No copies of data or client details
are to be retained after employment
ends.
12. Policy Acceptance
○
All field employees
must read, understand, and sign this policy before beginning fieldwork.
○
Continued employment
is subject to strict adherence to this policy.
○
Company Field Employees
(Marketing) HR
For
Internal HR Use
This policy outlines how the company
collects, uses, stores,
and protects the personal
and professional information of its marketing
field employees. It ensures transparency, legal compliance, and
internal confidentiality.
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The company collects employee data such as full name, contact details,
address, Aadhar card,
PAN card, emergency contact, bank details,
educational background, and work history.
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Performance reports, attendance records, location data (via mobile
tracking apps or CRM), and communication logs (calls/emails related
to work) may also
be collected.
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To manage employment records, verify identity,
and process salary or
reimbursements.
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To assess performance, monitor field activity, and support internal
operations.
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To comply with legal obligations or regulatory requirements.
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To ensure safety and accountability during field visits.
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Field employees may be required
to use tracking apps or check-in systems during working hours.
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Location and task-related data will only be used for work supervision and task
validation.
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Any misuse or non-compliance
will be treated as a breach of company policy.
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Personal data is not shared with third parties unless:
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Legally required by government authorities or courts.
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Necessary for payroll,
insurance, or compliance partners under strict confidentiality.
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Internally, only authorized HR and management personnel may access employee data.
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All employee data is stored securely in password-protected digital
systems or locked physical
files.
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Data is regularly reviewed to ensure accuracy and confidentiality.
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The company follows best practices for cyber security and data protection.
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Employees may request access to view or update their personal information.
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Any concerns about data misuse must be reported directly to HR.
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Employees may withdraw
consent for non-essential data usage, provided
it does not affect their employment or legal compliance.
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Employee data will be retained
during the course
of employment and up to 5
years after resignation or termination unless legally required for longer.
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All data will be securely destroyed once the retention period ends.
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Employees must also respect the confidentiality of internal company information accessed during their
employment.
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Sharing internal data,
client details, or company resources with unauthorized
persons is strictly prohibited.
9. Amendments
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This policy may be updated or revised at any
time by HR or management.
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Employees will be informed of any major changes in writing or through official internal communication channels.
10. Acceptance
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All field employees
are required to read, understand, and sign this policy upon joining.
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Continued employment implies agreement with
the terms mentioned above.
